Crestmead Medical Centre runs an appointment based practice but also caters for emergencies that present.
How to make an appointment
Please ring the medical centre and speak to our friendly reception staff to arrange an appointment at a time convenient to you . Our GP’s are very popular so it is advisable to plan well ahead as you may not be able to book an appointment at short notice with the Doctor of your choice. Alternatively you can use your mobile to book your next appointment . Download the free app dAppto from the app store .
Cancelling an appointment
It is greatly appreciated if you are able to phone the medical centre if you are unable to attend your appointment . That gives us the opportunity to reschedule your appointment and also offer the slot to another patient.
As our practice is quite busy, many patients have to wait for appointments to become available.If you notify us and cancel your appointments when you cannot attend we are able to offer the time to another patient who can then see a doctor.
We have made the decision to charge a fee of $10 for non attendance without notifying us, commencing in October 2017.
Length of an appointment
The usual length of appointment is 10 minutes . Please let our reception staff know if you require a longer appointment . If you have forms to fill in or multiple issues to discuss it is advisable to ask for a longer consultation . It is possible that if time doesn’t allow you may be asked to re book to complete paperwork or discuss further issues.
After Hours
For non-emergency medical attention call our after hours service
Australian After Hours Doctors 1300 466 337 Monday-Friday 6pm – 8am, Saturday Midday to 8am Monday and all public holidays. This service is fully bulk billed.
For emergency treatment we recommend you ring an ambulance or attend the local hospital.